Privacy Policy
At Fitness For Health, operated by Anca Buzatu Massage & Personal Training and based in Marylebone, London, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book a service, or contact us.
Information We Collect
- We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and billing address.
- Booking Information: Appointment details, requested services, and payment information.
- Health Information: Relevant medical history, injuries, or conditions, only if voluntarily provided for massage therapy or personal training sessions.
- Technical Data: IP address, browser type, cookies, and analytics data collected through website usage.
How We Use Your Information
We process your personal data for the following purposes:
- To manage appointments, bookings, and client records
- To provide safe and effective massage therapy and personal training services in Marylebone, London
- To respond to enquiries and customer support requests
- To process payments securely
- To send updates about services, offers, or policy changes, where consent has been provided
- To improve our website through analytics and visitor insights
Legal Basis for Processing
We process your personal information under the following lawful bases, as defined by the UK GDPR:
- Contract: To provide the services you have booked with us
- Consent: For optional communications such as newsletters or marketing
- Legal Obligation: To comply with UK tax, legal, or health and safety requirements
- Legitimate Interest: To maintain business operations and improve the client experience
How We Store and Protect Your Data
- Personal data is stored securely using password protected electronic systems.
- Health related information is treated as strictly confidential and accessed only when necessary.
- We retain client data only for as long as necessary to provide services and comply with legal obligations.
Sharing of Information
We do not sell or rent your personal data. We may share information only with trusted third parties where necessary, including:
- Payment providers for secure transactions
- IT service providers, such as website hosting, booking systems, and email platforms
- Regulatory or legal authorities where required by law
Cookies and Analytics
Our website uses cookies to improve functionality and provide analytics on visitor behaviour. You can disable cookies through your browser settings, although some features of the website may not function properly.
Your Rights Under UK GDPR
As a data subject, you have the right to:
- Access a copy of the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your data, subject to legal obligations
- Restrict or object to processing in certain circumstances
- Withdraw consent for marketing communications at any time
To exercise your rights, please contact us directly.
Third Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third party websites.
Terms and Conditions
Use of our services is also governed by our Terms and Conditions, including information regarding bookings, cancellations, payments, health and safety, and client responsibilities.
Please review our Terms and Conditions page for further information.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is processed, please contact us directly.